One thing has remained constant, however, and that is that there is no disputing the fact, if you want a loyal, hard-working workforce who gives of their best at all times, then the only way to achieve this, is through recognition, reward and appreciation and not by using the stick approach.
Years ago, I created the term 'makulu boss syndrome'. Makulu is a Zulu word which means 'large/big'. I explain this concept succinctly in this video. Get rid of this syndrome in your organization to ensure that you operate with transparency, honesty, integrity and true authority.
12 Steps to Loving You -
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