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JLB LIVE TV - What makes an exceptional business? Defeating the 'makulu boss syndrome'.

JLB LIVE TV - What makes an exceptional business? Defeating the 'makulu boss syndrome'. Jennifer L. Breakey was an HR Director and Executive in her working career. She has faced many challenges, from managing strikes (some violent incidents) to seeing people achieve their personal best in the workplace.

One thing has remained constant, however, and that is that there is no disputing the fact, if you want a loyal, hard-working workforce who gives of their best at all times, then the only way to achieve this, is through recognition, reward and appreciation and not by using the stick approach.

Years ago, I created the term 'makulu boss syndrome'. Makulu is a Zulu word which means 'large/big'. I explain this concept succinctly in this video. Get rid of this syndrome in your organization to ensure that you operate with transparency, honesty, integrity and true authority.

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